Supporting A Survivour

Supporting a friend or loved one experiencing domestic abuse can be challenging, and it's natural to want to protect them. However, intervening directly can be dangerous for both you and them. Instead, offer empathetic listening without judgment, educate yourself about abuse dynamics, help them develop a safety plan, and encourage them to seek professional help. Respect their decisions and ensure you take care of your own emotional well-being. By doing so, you can provide meaningful support without increasing risk.


If you are in an emergency, please call 999.

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What Can I Do ?

Create a safe space

Make sure you speak in private. Make it clear you won’t judge. Only then will he/she feel safe enough to open up.

Tell them you're worried

Try “You haven’t seemed yourself lately. Is there anything you want to talk about? Is everything OK at home?”

Take them seriously

Listen. Believe them. Individuals are often dismissed. They’re told he seems like a nice guy, or a great dad. Trust what individual says.

Tell them it's not their fault

Your friend might blame herself. Tell her she is not to blame. He alone is responsible.

Don't judge her

Don’t ask why individual hasn’t left or judge their choices. Instead, build their confidence and focus on their strengths.

Remind her she's not alone

She may have been deliberately isolated. Say you are there for her, and that there are solutions.

Encourage her to contact us

Reassure her about what it’s like to call us. Help her find out about her Your rights and options.

Give her time

It might take several tries before she confides in you. Be patient. Recognising the problem is the first step.

If you have spotted any of the signs of domestic abuse, reaching out to your friend is the first step. Leaving a violent partner is a process, not a single act. It takes, on average, seven attempts before a woman is able to leave for good.

Remember: if you see or hear an assault, or you are worried your friend might be in an emergency situation, you can call the police on 999.



Why won’t they leave?


It takes huge courage to leave someone who controls and intimidates you. Leaving a violent partner is a process; many often attempt to leave several times before making the final break. Leaving is the most dangerous time for them; it is important your friend seeks specialist support if the individual is planning to leave.

Learn about the barriers to leaving

Help for professionals



If you work with us, you will meet many experiencing domestic abuse. Certain professionals have specific duties to support and protect someone experiencing, or at risk of, domestic abuse. You should ensure you understand your duties, and the policies and procedures your organisation has in place to recognise abuse and support victims. You may find our tips on how to speak to survivors about abuse useful. Remember, you may be the first person to whom a woman discloses her abuse. This may be her only opportunity to access support. It is critical that you listen to her and believe her, and that you are non-judgmental and respond safely and appropriately.



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